Contact information

We’re Here to Help

Our team is ready to assist with orders, product questions, and anything else you may need.

📞 Phone & WhatsApp

Chat or call a customer advisor at +856 20 58 880 909
Hours: Monday–Sunday, 9:00 AM–8:00 PM (Vientiane Time)
WhatsApp: Message us directly on WhatsApp

✉️ Email

Prefer email? Write to us at contact@maisondeserene.com and we’ll get back to you as soon as possible.
For order-related questions, please include your order number so we can assist you quickly.

🤝 What We Can Help With

Orders & shipping updates

Returns & exchanges

Product recommendations & availability

General inquiries & feedback